Terms of Service

Introduction

These Terms of Service (“Terms”) govern your access to and use of the Sea Wing AI website at seawingai.com, related content, and preliminary interactions such as demo requests, discovery calls, and newsletter subscriptions. Separate written agreements apply to paid consultancy engagements, Zoya product pilots, and custom implementation work.

Sea Wing AI is operated from Karachi, Pakistan. By using our website, you agree to these Terms.

Acceptance of Terms

By accessing our website, submitting a contact form, booking a Calendly appointment, or subscribing to our newsletter, you confirm that you have read and agree to these Terms and our Privacy Policy. If you are using the site on behalf of an organization, you represent that you have authority to bind that organization.

Services Description

Sea Wing AI provides:

• Zoya , an AI agent platform for hotel departments, including demos and product information available on this website
• Consultancy and assessments , hospitality AI readiness reviews, enterprise architecture guidance, cloud and AI integration consulting
• Educational content , blog articles, reports, FAQs, and newsletters on AI and hospitality technology

Information on this website is for general business purposes. It does not constitute legal, financial, or professional advice unless delivered under a specific signed engagement.

Use of Website

You agree to use our website lawfully and not to:

• Submit false, misleading, or unauthorized information through contact or newsletter forms
• Attempt to gain unauthorized access to our systems or third-party integrations
• Scrape, reverse engineer, or disrupt website functionality
• Use our content to misrepresent affiliation with Sea Wing AI or Zoya

We may suspend or restrict access if we reasonably believe these Terms have been violated.

Demo Requests and Consultancy Inquiries

Submitting a contact form, booking a Calendly session, or requesting a Zoya demo does not create a binding contract for services. Consultancy assessments, implementation work, and Zoya deployments are subject to separate proposals, statements of work, or license agreements that define scope, fees, timelines, and deliverables.

Any preliminary discussions, sample reports shown on the website, or audit score illustrations are illustrative unless explicitly incorporated into a signed agreement.

Intellectual Property

All website content , including text, graphics, logos, report samples, blog articles, and Zoya product descriptions , is owned by Sea Wing AI or its licensors and protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our content for commercial purposes without prior written permission.

“Zoya” and “Sea Wing AI” names and branding may not be used in a manner that suggests endorsement or partnership without our consent.

Disclaimers

The website and its content are provided “as is” without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.

Outcomes from AI systems, including Zoya, depend on your data, integrations, governance, and operating environment. We do not guarantee specific business results from information published on this site or from exploratory conversations.

Limitation of Liability

To the fullest extent permitted by law, Sea Wing AI and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or reliance on its content.

Our total liability for claims related to free use of the website shall not exceed the amount you paid us for the specific service giving rise to the claim in the twelve months preceding the claim, or one hundred US dollars if no such payment was made.

Indemnification

You agree to indemnify and hold harmless Sea Wing AI from claims, damages, and expenses arising from your misuse of the website, violation of these Terms, or infringement of third-party rights through content you submit to us.

Governing Law

These Terms are governed by the laws of Pakistan, without regard to conflict-of-law principles. Disputes shall be subject to the exclusive jurisdiction of the courts in Karachi, Pakistan, unless otherwise agreed in a separate services contract.

Changes to These Terms

We may revise these Terms at any time. Updated Terms will be posted on this page with a revised “Last updated” date. Continued use of the website after changes constitutes acceptance of the updated Terms.

Contact Us

Questions about these Terms:

Sea Wing AI
Karachi, Pakistan
Email: hello@seawingai.com
Privacy inquiries: privacy@seawingai.com